In February 2012, Missoula County became the first county in Montana to provide Smart911, a free service focused on optimizing emergency response for you and your family. It allows you to create a Safety Profile that contains valuable “critical care” information. This information is intended to help emergency responders tailor their response to meet your family’s unique needs. Your Safety Profile automatically pops up on the dispatcher’s computer screen when you call 9-1-1 from a phone registered with Smart911. Relevant and potentially lifesaving information is then relayed to emergency responders in the field.
With Smart911, you control the information that you share in your Safety Profile. In your Safety Profile it’s a good idea to include information such as: allergies to medications, medical conditions, and locations of shutoffs for your home utilities. In addition to this, you can upload pictures of your family for an accelerated response in AMBER alert situations. You could also include security gate access codes, pet information and other information that will aid emergency responders. This information is 100% private and is only viewable when you or your family members dial 9-1-1 from a registered phone.
Smart911 also allows you to sign up to receive emergency notifications via your choice of text, phone and/or email messages. Emergency notifications are critical alerts with timely, accurate and actionable information. Lastly, you may opt to share your information with Missoula County Emergency Management officials. Critical care information helps to strengthen plans for responding to and recovering from natural disasters or other emergencies. It may be used to identify those that require extra help during an evacuation or determine the type and quantity of supplies that should be kept on-hand.
The Smart911 is designed to save lives and all Missoula County emergency responders recommend creating a Safety Profile. Please visit www.smart911.com to learn more and create your personal Safety Profile now. Registration is easy and fast. When every second counts, Smart911 helps emergency first responders when you and your family need it most.